Streamlined Implementation Message: Zuper Pro at Snowgums

Exciting New Services from Snowgums - Powered by Zuper Pro!

At Snowgums, we’re dedicated to continuously improving our services. That’s why we’re excited to announce the introduction of Zuper Pro – a leading field management software trusted by businesses worldwide, including global brands like IKEA and Coca-Cola. It is partly owned by HubSpot, our technology partner, reflecting our commitment to cutting-edge client service.

For those who would like a more detailed explanation of the new services and features, please visit our full implementation blog here: Full Implementation Blog Link.

Why the Change?

We recognized the need for a unified solution to enhance efficiency and client communication. Zuper Pro is that solution, bringing us advanced IT tools that streamline operations and improve service delivery. The platform will help reduce delays, increase responsiveness, and ensure accurate invoicing – whether you manage a single property or an entire portfolio.

What Does This Mean for You?

1. Enhanced Communication:

• Stay informed with instant notifications through SMS, WhatsApp, email, or in-app messages.

• Choose your preferred communication method for custom notifications.

• Get service status alerts whenever your booking status changes.

2. Self-Service Customer Portal:

• Access a secure, personalized dashboard to view job statistics and updates.

• Manage bookings, view invoices, and track payments easily.

• Review and approve quotes directly within the portal.

• Keep track of your contracts and asset details, all in one place.

3. Seamless Scheduling:

• Receive automated appointment reminders to stay on top of bookings.

• Enjoy flexible scheduling and easy rescheduling options.

4. Transparent Invoicing:

• Get clear and accurate billing statements with detailed breakdowns.

• Pay directly through the app or your chosen method.

5. Real-Time Service Tracking:

• Monitor progress in real time with job status updates.

• Access end-of-job reports that include photos, time logs, and team notes.

What to Expect Next

The new invoicing system will begin rolling out within the next few days for some clients, with the full implementation expected by early April. You may notice changes in communication and invoicing, but rest assured it’s all aimed at enhancing your experience.

Support and Assistance

We know new technology can bring questions, and we’re here to help. Reach out to Nicole Beaumont or use the instant chat button on our website for any assistance.

Thank you for being a valued part of the Snowgums community. We’re looking forward to providing you with an even better service experience using Zuper Pro!